MICROSOFT SOFTWARE LICENSE AGREEMENT
WINDOWS 8.1 PRO
Thank you for choosing Microsoft Windows 8.1 Pro. This is a license agreement between you and Microsoft Corporation (or, based on where you live, one of its affiliates) that describes your rights to use the Windows 8.1 Pro software. For your convenience, we’ve organized this agreement into two parts. The first part includes introductory terms phrased in a question and answer format; the Additional Terms and Limited Warranty follow and contain greater detail. You should review the entire agreement, including any linked terms, because all of the terms are important and together create this contract that applies to you. You can review linked terms by pasting the forward link into your browser window once the software is running.
The Additional Terms contain a binding arbitration clause and class action waiver. If you live in the United States, these affect your rights to resolve a dispute with Microsoft, so you should read them carefully.
By accepting this agreement or using the software, you agree to all of these terms and consent to the transmission of certain information during activation and for Internet-based features of the software. If you do not accept and comply with these terms, you may not use the software or its features.. Instead, you should return it to the retailer for a refund or credit, if any.
How can I use the software?
We do not sell our software or your copy of it – we only license it. Under our license, we grant you the right to install and run that one copy on one computer (the licensed computer), for use by one person at a time, but only if you comply with all the terms of this agreement. Typically, this means you can install one copy of the software on a personal computer and then you can use the software on that computer. The software is not licensed to be used as server software or for commercial hosting, so you may not make the software available for simultaneous use by multiple users over a network. For more information on multiple user scenarios and virtualization, see the Additional Terms.
May I make a backup copy?
Yes, you may make a single copy of the software for backup purposes, and use that backup copy as described below.
What about updating the software?
If you install the software covered by this agreement as an update to your existing operating system software, the update replaces the original software that you are updating. You do not retain any rights to the original software after you have updated and you may not continue to use it or transfer it in any way. This agreement governs your rights to use the update software and replaces the agreement for the software from which you updated. After you complete your update, some apps may not migrate or may be incompatible with Windows 8.1 Pro and additional software may be required to play back or record certain types of media, including DVDs.
Can I transfer the software to another computer or user?
You may transfer the software to another computer that belongs to you. You may also transfer the software (together with the license) to a computer owned by someone else if a) you are the first licensed user of the software and b) the new user agrees to the terms of this agreement. To make that transfer, you must transfer the original media, the certificate of authenticity, the product key, and the proof of purchase directly to that other person, without retaining any copies of the software. You may use the backup copy we allow you to make or the media that the software came on to transfer the software. Every time you transfer the software to a new computer, you must remove the software from the prior computer. You may not transfer the software to share licenses between computers. You may transfer Get Genuine Windows software, Pro Pack or Media Center Pack software only together with the licensed computer.
How does Internet activation work?
The first time you connect to the Internet while using the software, the software will automatically contact Microsoft or its affiliate to confirm the software is genuine and the license is associated with the licensed computer. This process is called “activation.” Because activation is meant to identify unauthorized changes to the licensing or activation functions of the software, and to otherwise prevent unlicensed use of the software, you may not bypass or circumvent activation.
Does the software collect my
personal information?
If
you connect your computer to the Internet, some features of the software may
connect to Microsoft or service provider computer systems to send or receive
information, including personal information. You may not always receive a
separate notice when they connect. If you choose to use any of these features,
you agree to send or receive this information when using that feature. Many of
these features can be switched off or you can choose not to use them.
How do we use your information?
Microsoft uses the information it
collects through the software features to upgrade or fix the software and
otherwise improve our products and services. In certain circumstances, we also
share it with others. For example, we share error reports with relevant
hardware and software vendors so that they can use the information to improve
how their products run with Microsoft products. You agree that we may collect,
use, and disclose the information as described in our Privacy Statement at go.microsoft.com/fwlink/?linkid=280262.
What does this agreement apply to?
This agreement applies to the
software, the media on which you received the software, and also any Microsoft
updates, supplements, and services for the software, unless other terms come
with them. It also applies to Windows apps that are included with Windows,
which are separate from the software features.
Yes. Because the software is licensed, not sold, Microsoft reserves all rights (such as rights under intellectual property laws) not expressly granted in this agreement. In particular, this license does not give you any right to, and you may not: use or virtualize features of the software separately; publish, copy (other than the permitted backup copy), rent, lease, or lend the software; transfer the software (except as permitted by this agreement); attempt to circumvent technical protection measures in the software, reverse engineer, decompile, or disassemble the software, except if the laws where you live permit this even when our agreement does not. In that case, you may do only what your law allows. When using Internet-based features or Microsoft Family Safety, you may not use those features in any way that could interfere with anyone else’s use of them, or to try to gain access to any service, data, account, or network, in an unauthorized manner.
ADDITIONAL TERMS
1. License Rights and Multi-User Scenarios
a. Computer. In this agreement,
“computer” means a hardware system (whether physical or virtual) with an
internal storage device capable of running the software. A hardware partition
or blade is considered to be a computer. The software is licensed to run on up
to two processors on the licensed computer.
b. Multiple versions. The software
includes multiple versions (such as 32-bit and 64-bit versions), and you may
install only one of those versions.
c. Multiple or pooled connections. Hardware
or software you use to multiplex or pool connections, or reduce the number of
devices or users that access or use the software, does not reduce the number of
licenses you need. You may only use such hardware or software if you have a
license for each copy of the software you are using.
d. Device connections. You may allow
up to 20 other devices to access the software installed on the licensed
computer for the purpose of using file services, print services, Internet
information services, and Internet connection sharing and telephony services on
the licensed computer. You may allow any number of devices to access the
software on the licensed computer to synchronize data between devices. This
section does not mean, however, that you have the right to install the
software, or use the primary function of the software (other than the features
listed in this section), on any of these other devices.
e. Client Hyper-V. You may use the Client
Hyper-V technology in the software to create a virtual instance of this or
other software, but only if the software you are creating the virtual instance
of permits you to do that.
f. Use in a virtualized environment. If
you use virtualization software, including Client Hyper-V, to create one or
more virtual computers on a single computer hardware system, each virtual
computer, and the physical computer, is considered a separate computer for
purposes of this agreement. This license allows you to install only one copy of
the software for use on one computer, whether that computer is physical or
virtual. If you want to use the software on more than one virtual computer, you
must obtain separate copies of the software and a separate license for each
copy. Content protected by digital rights management technology or other
full-volume disk drive encryption technology may be less secure in a
virtualized environment.
g. Remote access. The software
contains Remote Desktop and Remote Assistance technologies that enable the
software or applications installed on the licensed computer
to be accessed remotely from other devices.
* Remote
Desktop. Remote Desktop or similar technologies is licensed for a single
user, who is either accessing that software from a local computer or remotely.
For this agreement, you are the licensed single user. You may access the
software running on this licensed host computer from another device by using
Remote Desktop. Other users, one at a time, may access the licensed software
running on this host computer from any device using Remote Desktop, but only if
the remote device is separately licensed to run a Pro edition of Windows 8 or
Windows 8.1.
* Remote
Assistance. You may use Remote Assistance or similar technologies to share
an active session without obtaining any additional licenses for the software.
Remote Assistance allows one user to directly connect to another user’s
computer, usually to correct problems.
2. Binding Arbitration and Class Action
Waiver
a. Application. If you live in the United
States, this Section 2 applies to any dispute EXCEPT IT DOES NOT INCLUDE A
DISPUTE RELATING TO THE ENFORCEMENT OR VALIDITY OF YOUR, MICROSOFT’S, OR EITHER
OF OUR LICENSORS’ INTELLECTUAL PROPERTY RIGHTS. Dispute means any dispute,
action, or other controversy between you and Microsoft concerning the software
(including its price) or this agreement, whether in contract, warranty, tort,
statute, regulation, ordinance, or any other legal or equitable basis.
“Dispute” will be given the broadest possible meaning allowable under law.
b. Notice of Dispute. In the event of a
dispute, you or Microsoft must give the other a Notice of Dispute, which is a
written statement of the name, address, and contact information of the party
giving it, the facts giving rise to the dispute, and the relief requested. You
must send any Notice of Dispute by U.S. Mail to Microsoft Corporation, ATTN:
LCA ARBITRATION, One Microsoft Way, Redmond, WA 98052-6399. A form is
available at go.microsoft.com/fwlink/?linkid=245499. Microsoft
will send any Notice of Dispute to you by U.S. Mail to your address if we have
it, or otherwise to your e-mail address. You and Microsoft will attempt to
resolve any dispute through informal negotiation within 60 days from the date
the Notice of Dispute is sent. After 60 days, you or Microsoft may commence
arbitration.
c. Small claims court. You may also
litigate any dispute in small claims court in your county of residence or King
County, Washington, if the dispute meets all requirements to be heard in the
small claims court. You may litigate in small claims court whether or not you
negotiated informally first.
d. Binding arbitration. If you and
Microsoft do not resolve any dispute by informal negotiation or in small claims
court, any other effort to resolve the dispute will be conducted exclusively by
binding arbitration governed by the Federal Arbitration Act (“FAA”). You are
giving up the right to litigate (or participate in as a party or class member)
all disputes in court before a judge or jury. Instead, all disputes will be
resolved before a neutral arbitrator, whose decision will be final except for a
limited right of appeal under the FAA. Any court with jurisdiction over the
parties may enforce the arbitrator’s award.
e. Class action waiver. Any
proceedings to resolve or litigate any dispute in any forum will be conducted
solely on an individual basis. Neither you nor Microsoft will seek to have any
dispute heard as a class action, private attorney general action, or in any
other proceeding in which either party acts or proposes to act in a
representative capacity. No arbitration or proceeding will be combined with
another without the prior written consent of all parties to all affected
arbitrations or proceedings.
f. Arbitration procedure, costs,
fees, and incentives. Any arbitration will be conducted by the American
Arbitration Association (the “AAA”) under its Commercial Arbitration Rules. If
you are an individual and use the software for personal or household use, or if
the value of the dispute is $75,000 USD or less whether or not you are an
individual or how you use the software, its Supplementary Procedures for
Consumer-Related Disputes will also apply. For more information, see adr.org
or call 1-800-778-7879. In a dispute involving $75,000 USD or less, Microsoft
will promptly reimburse your filing fees and pay the AAA’s and arbitrator’s
fees. You and Microsoft agree to the terms governing procedures, fees, and
incentives at go.microsoft.com/fwlink/?linkid=281874. To commence
arbitration, submit the form available at go.microsoft.com/fwlink/?linkid=245497
to the AAA. You agree to commence arbitration only in your county of residence
or in King County, Washington. Microsoft agrees to commence arbitration only in
your county of residence.
g. Claims or disputes must be filed within
one year. To the extent permitted by law, any claim or dispute to
which Section 2 applies must be filed within one year in small claims court
(Section 2.c) or in arbitration (Section 2.d). The one-year period begins when
the claim or dispute first could be filed. If such a claim or dispute is not
filed within one year, it is permanently barred.
h. Severability. If the class action
waiver in Section 2.e is found to be illegal or unenforceable as to all or some
parts of a dispute, then Section 2 (arbitration) will not apply to those parts.
Instead, those parts will be severed and proceed in a court of law, with the
remaining parts proceeding in arbitration. If any other provision of Section 2
is found to be illegal or unenforceable, that provision will be severed with
the remainder of Section 2 remaining in full force and effect.
3. Choice
of Law
The
laws of the state or country where you live govern all claims and disputes
concerning the software (including its price) or this agreement, including
breach of contract claims and claims under state consumer protection laws,
unfair competition laws, implied warranty laws, for unjust enrichment, and in
tort, except that the FAA governs all provisions relating to arbitration. If you acquired the software in any other country, the laws
of that country apply. This agreement describes certain legal rights. You may
have other rights, including consumer rights, under the laws of your state or
country. You may also have rights with respect to the party from whom you
acquired the software. This agreement does not change those other rights if the
laws of your state or country do not permit it to do so.
4. Activation
a. More on how activation works. The
software will notify you whether the installed copy of the software is properly
licensed. During activation, the software will send information about the
software and your computer to Microsoft. This information includes the version,
language, and product key of the software, the Internet protocol address of the
computer, and information derived from the hardware configuration of the
computer. For more information about activation, see go.microsoft.com/fwlink/?linkid=280262.
If the licensed computer is connected to the Internet, the software will
automatically connect to Microsoft for activation. You can also activate the
software manually by Internet or telephone. In either case, Internet and
telephone service charges may apply.
b. Re-activation. Some changes to
your computer components or the software may require re-activation of the
software.
c. Activation failure. During
online activation, if the licensing or activation functions of the software are
found to be counterfeit, improperly licensed, or include unauthorized changes,
activation will fail and the software will attempt to repair itself by
replacing any tampered Microsoft software with genuine Microsoft software. The
software will notify you if the installed copy of the software is improperly
licensed or includes unauthorized changes. In addition, you may receive
reminders to obtain a properly licensed copy of the software. You may not be
able to obtain certain updates or upgrades from Microsoft if your copy of the
software is found to be improperly licensed.
5. Internet-Based
Features; Privacy
Some software features use Internet protocols, which
send to Microsoft (or its suppliers or service providers) computer information,
such as your Internet protocol address, the type of operating system, browser,
and name and version of the software you are using, and the language code of
the computer where you installed the software. Microsoft uses this information
to make the Internet-based features available to you, in accordance with the
Windows 8.1 Privacy Statement at go.microsoft.com/fwlink/?linkid=280262and information that may be presented to you in the Windows user interface.
Some Internet-based features may be delivered and updated at a later date—if,
for example, you acquire an application that relies on one of those services,
or to help make the software safer or more reliable.
a. Windows Update. If you use the Windows
Update service in the software, updates or downloads to the Windows Update
service will be required for proper functioning of the service, from time to
time, and will be downloaded and installed without further notice to you.
b. Windows digital rights management
technology. Some content owners use Windows digital rights management
technology (DRM) to protect their copyrights and other intellectual property,
including by disabling the software’s ability to play protected content if
Windows DRM fails. You agree that Microsoft may include a revocation list with
the licenses.
c. Windows Media Player. When you use
Windows Media Player, it checks with Microsoft for compatible online music
services in your region and new versions of the player. You may only use
Windows Media Player as described at go.microsoft.com/fwlink/?linkid=104605.
d. Windows Defender. If turned on,
Windows Defender will search your computer for many types of malicious software
(“malware”), including viruses, worms, bots, rootkits, “spyware”, “adware,” and
other potentially unwanted software. If you choose the recommended security settings
when you first start using the software, such malware and other potentially
unwanted software rated “high” or “severe” will automatically be removed. This
removal may result in other software on your computer ceasing to work or your
breaching a license to use that software. It is possible that software that is
not unwanted may be removed or disabled. If you use Windows Defender and
Windows Update, Windows Defender is regularly updated through Windows Update.
e. Malicious software removal. The
software may periodically scan for and remove malware from your computer, using
the malicious software removal tool most recently downloaded to your computer.
After the scan completes and at regular intervals, a report will be sent to
Microsoft with specific information about malware detected, errors, and other
information about your computer. This information is used to help protect your
computer from malicious software, as well as to improve the software and other
Microsoft products. You may disable the software’s reporting functionality by
following the instructions found at go.microsoft.com/fwlink/?linkid=241725.
f. SmartScreen Filter. If enabled, the
SmartScreen Filter will check the addresses of webpages and downloads you
attempt to view against a frequently updated list of webpages and downloads
that have been reported to Microsoft as unsafe or suspicious. SmartScreen will
also check downloaded programs that you attempt to run against a list of
commonly downloaded or run programs to help you make more informed trust
decisions. More information can be found by visiting the Internet Explorer
Privacy Statement at go.microsoft.com/fwlink/?linkid=280122. By enabling
SmartScreen in either Windows or Internet Explorer, you consent to this
feature, and you agree to use the SmartScreen Filter only in conjunction with
Windows or Internet Explorer. You may not, either manually or by enabling or
authorizing any software or service, copy, display, distribute, collect, or
store any data provided by the SmartScreen Filter.
h. Plug and Play and Plug and Play Extensions.
Your computer may not have the drivers needed to communicate with hardware that
you connect to your computer. If so, the update feature of the software can
obtain and install the correct driver on your computer. An administrator can
disable this update feature.
i. Digital certificates. The software
uses digital certificates to confirm the identity of Internet users sending
X.509 standard encrypted information, to digitally sign files and macros, and
to verify the integrity and origin of file contents. The software may retrieve
and update certificates, certificate revocation lists, and the list of trusted
certification authorities, over the Internet.
j. Network awareness. This feature
determines whether a system is connected to a network by either passive
monitoring of network traffic or active DNS or HTTP queries. The query
transfers only standard TCP/IP or DNS information for routing purposes. You can
switch off the active query feature through a registry setting.
k. Accelerators. When you click on or
move your mouse over an Accelerator in Internet Explorer, any of the following
may be sent to the applicable service provider (which may not be Microsoft):
the title and full web address or URL of the current webpage, standard computer
information, and any content you have selected. For more information, see go.microsoft.com/fwlink/?linkid=280122.
l. Search provider update. The software
will download an update to the data on your computer about search providers.
This update upgrades your providers with the latest features, such as new icons
or search suggestions. This is a one-time update, but the software will try to
perform the update several times if it does not successfully download the
update. For more information, see go.microsoft.com/fwlink/?linkid=280122.
m. Cookies. If you choose to use online
features in the software, such as online Help and Support, cookies may be set.
To learn how to block, control, and delete cookies, please read the cookies
section of the Privacy Statement at go.microsoft.com/fwlink/?linkid=74170.
n. Windows Store. In addition to the
terms of this agreement for Internet-based features, you may only use the
Windows Store under the terms available at go.microsoft.com/fwlink/?linkid=246694.Those terms also contain information about Windows Notification Service.
Windows apps or any preinstalled apps in your Start may use Windows
Notification Service. You agree that we may send you notifications as described
in the Windows 8.1 Privacy Statement and Windows Store terms of service.
6. Windows
Apps
Windows apps (such as Mail, Calendar, and People) are
apps that are developed by Microsoft, included with Windows, and licensed to
you under this agreement. You can access each Windows app from its
corresponding tile in Start. Some of the Windows apps provide an access point
to online services, and the use of those services is sometimes governed by
separate terms and privacy policies. You can view these terms and policies by
looking at the app’s settings. Unless other terms are displayed to you or
presented in the app’s settings, you agree the services that you access from
the Windows apps are governed by the Microsoft Services Agreement at go.microsoft.com/fwlink/?linkid=246338,
or for Windows apps that access Xbox services, the xbox.com/legal/livetou.
We continuously work to improve the services and we may change the services at
any time. The services may not be available in certain countries. You may
choose to uninstall any Windows app at any time, and you may also choose to
reinstall any Windows app by downloading it from the Windows Store. Some
Windows apps include advertising. You may choose to opt out of personalized
advertising by visiting choice.live.com.
7. Proof of License
If you acquired the software on a disc or other
physical media, your proof of license is the genuine Microsoft certificate of
authenticity label with the accompanying genuine product key, and your proof of
purchase. If you acquired and downloaded the software online, your proof of
license is the genuine Microsoft product key for the software that you received
with your purchase, and your proof of purchase from an authorized electronic
supplier of genuine Microsoft software. If you acquired and downloaded the
software via the Windows Store, your proof of purchase is the proof of purchase
for the Windows 8 Pro software that you updated from. Proof of purchase may be
subject to verification by your merchant’s records.
8. Updates and Upgrades
You may only obtain updates or upgrades for the
software from Microsoft or authorized sources. Certain upgrades, support, and
other services may be offered only to users of genuine Microsoft software. For
more information about Genuine Windows, see go.microsoft.com/fwlink/?linkid=104612.
To identify genuine Microsoft software, see howtotell.com.
9. Limited Rights Versions
Some versions of the software, like Not for Resale and
Academic Edition software, are distributed for limited purposes. You may not
sell software marked as “NFR” or “Not for Resale”, and you must be a Qualified
Educational User to use software marked as “Academic Edition” or “AE.” If you
want to find out more about academic software, or you want to find out if you
are a Qualified Educational User, visit microsoft.com/education or
contact the Microsoft affiliate serving your country for more information.
10. Fonts, Icons, Images, and Sounds
a. Font components. While the software is
running, you may use its fonts to display and print content. You may
temporarily download the fonts to a printer or other output device to print
content, and you may embed fonts in content only as permitted by the embedding
restrictions in the fonts.
b. Icons, images, and sounds. While the
software is running, you may access and use its icons, images, sounds, and
media only from the licensed computer. You may not share the sample images,
sounds, and media provided with the software or use them for any other purpose.
11. .NET
Framework
The software includes one or more components of the
.NET Framework, which you may use only as described at go.microsoft.com/fwlink/?linkid=66406
if you use the .NET Framework components to conduct internal benchmark testing.
12. H.264/AVC and MPEG-4 Visual Standards and
VC-1 Video Standards
THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1, AND
THE MPEG-4 PART 2 VISUAL PATENT PORTFOLIO LICENSES FOR THE PERSONAL AND
NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE
ABOVE STANDARDS (“VIDEO STANDARDS”) AND/OR (ii) DECODE AVC, VC-1, AND MPEG-4
PART 2 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO
PROVIDE SUCH VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER
USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C SEE WWW.MPEGLA.COM.
13. Adobe Flash Player
The software may include a version of Adobe Flash
Player. You agree that your use of the Adobe Flash Player is governed by the
license terms for Adobe Systems Incorporated at go.microsoft.com/fwlink/?linkid=248532.
Adobe and Flash are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries.
14. Third-Party Programs
This software contains certain third-party programs.
You agree that your use of them is governed by the license terms provided with
those programs.
15. Geographic and Export Restrictions
If there is a geographic region indicated on your
software packaging, then you may activate the software only in that region. You
must also comply with all domestic and international export laws and
regulations that apply to the software, which include restrictions on
destinations, end users, and end use. For further information on geographic and
export restrictions, visit go.microsoft.com/fwlink/?linkid=141397 and microsoft.com/exporting.
16. Support and Refund Procedures
Microsoft provides limited support services for
properly licensed software as described at support.microsoft.com/common/international.aspx.
If you purchased the software from a retailer and are
seeking a refund, and you cannot obtain one where you acquired the software,
contact Microsoft for information about Microsoft’s refund policies. See microsoft.com/worldwide,
or in North America, call (800) MICROSOFT or see microsoft.com/info/nareturns.htm.
17. Entire Agreement
This agreement (together with terms accompanying any
software supplements, updates, and services that are provided by Microsoft and
that you use), and the terms contained in web links listed in this agreement,
are the entire agreement for the software and any such supplements, updates,
and services (unless Microsoft provides other terms with such supplements,
updates, or services). You can review this agreement after your software is running
by going to microsoft.com/about/legal/en/us/intellectualproperty/useterms/default.aspx
or by following the instructions in the Action Center—Windows Activation within
the software. You can also review the terms at any of the links in this
agreement after your software is running by typing the URLs into your browser
address bar, and you agree to do so. You agree that for each service or
included app that is governed by this agreement, and also specific terms linked
in this agreement, you will read the terms for that service before using the
service. You understand that by using the service, you ratify this agreement
and the linked terms. There are also informational links in this agreement. The
links containing terms that bind you and us are:
· go.microsoft.com/fwlink/?linkid=280262
(Windows 8.1 Privacy Statement)
· go.microsoft.com/fwlink/?linkid=281874
(Arbitration Procedure)
· go.microsoft.com/fwlink/?linkid=104605
(Windows Media Player)
· go.microsoft.com/fwlink/?linkid=246694
(Windows Store Terms of Use)
· go.microsoft.com/fwlink/?linkid=246338
(Microsoft Services Agreement)
· xbox.com/legal/livetou (Xbox LIVE
Terms of Use)
· go.microsoft.com/fwlink/?linkid=66406
(.NET Framework Terms)
· go.microsoft.com/fwlink/?linkid=248532
(Adobe Flash Player License Terms)
LIMITED WARRANTY
Is there a LIMITED WARRANTY for the
software? Yes. Microsoft
warrants that properly licensed software will perform substantially as
described in any Microsoft materials that accompany the software. This limited
warranty does not cover problems that you cause, or that arise when you fail to
follow instructions, or that are caused by events beyond Microsoft’s reasonable
control. The limited warranty starts when the first user of your copy of the
software acquires that copy, and lasts for one year. Any supplements, updates,
or replacement software that you may receive from Microsoft during that year
are also covered, but only for the remainder of that one-year period or for 30
days, whichever is longer. Transferring the software will not extend the term
of the limited warranty. Microsoft gives no other express warranties,
guarantees, or conditions. Microsoft excludes all implied warranties,
including those of merchantability, fitness for a particular purpose, and
non-infringement. If your local law does not allow the exclusion of implied
warranties, then any implied warranties, guarantees, or conditions last only
during the term of the limited warranty and are limited as much as your local
law allows. If your local law requires a longer limited warranty term, despite
this agreement, then that longer term will apply, but you can recover only the
remedies that are described in this agreement. A section near the end of
this agreement explains how you can make a claim under the limited warranty.
What if Microsoft breaches its
warranty?
If
Microsoft breaches its limited warranty, your only remedy is the repair or
replacement of the software. We also have the option to refund to you the price
you paid for the software (if any) instead of repairing or replacing it. Prior
to refund, you must uninstall the software and return it to Microsoft, with
proof of purchase.
What if Microsoft breaches any part
of this agreement? If
you have any basis for recovering damages from Microsoft, you can recover only
direct damages up to the amount that you paid for the software (or up to $50
USD if you acquired the software for no charge). You may not recover any
other damages, including consequential, lost profits, special, indirect, or
incidental damages. The damage exclusions and limitations in this agreement
apply even if repair, replacement or a refund for the software does not fully
compensate you for any losses or if Microsoft knew or should have known about
the possibility of the damages. Some states and countries do not allow the
exclusion or limitation of incidental, consequential, or other damages, so
those limitations or exclusions may not apply to you. If your local law
allows you to recover other damages from Microsoft even though this agreement
does not, you cannot recover more than you paid for the software (or up to $50
USD if you acquired the software for no charge.)
WARRANTY
PROCEDURES
You need proof of purchase for service under the
limited warranty.
1. United
States and Canada. For limited warranty service or information about how to
obtain a refund for software acquired in the United States and Canada, contact
Microsoft via telephone at (800) MICROSOFT; via mail at Microsoft Customer
Service and Support, One Microsoft Way, Redmond, WA 98052-6399; or visit microsoft.com/info/nareturns.htm.
2. Europe,
Middle East, and Africa. If you acquired the software in Europe, the Middle
East, or Africa, Microsoft Ireland Operations Limited makes the limited
warranty. To make a claim under the limited warranty, you must contact either
Microsoft Ireland Operations Limited, Customer Care Centre, Atrium Building
Block B, Carmanhall Road, Sandyford Industrial Estate, Dublin 18, Ireland, or
the Microsoft affiliate serving your country (see microsoft.com/worldwide).
3. Australia.
If you acquired the software in Australia, contact Microsoft to make a claim at
13 20 58; or Microsoft Pty Ltd, 1 Epping Road, North Ryde NSW 2113 Australia.
4. Other
countries. If you acquired the software in another country, contact the
Microsoft affiliate serving your country (see microsoft.com/worldwide).
EULAID:WinBlue_R8_2_ED_PS_R_en-us
0 comments:
Post a Comment